In partnership with Answer That Phone, XLRNT can help present a professional image for your company or help perform outbound and inbound telemarketing activities.
Answer That Phone is not just a Virtual PA Service. Just like a PA, they will endeavour to help your clients in any way they can.
Let them know what you need doing and we will try to find a way to do it.
Need help getting your ideas together for a marketing campaign? We can assist you in developing the campaign, getting quotes for advertising for you, helping with creation and handling any Direct mail response or Telephone response that results from the campaign. We can also import data directly from a number of sources to assist you in your marketing activities and email campaigns.
Need to find a database to work with for a mail campaign, then do a mail merge and post out the finished product? We can undertake the entire project for you, leaving you free to carry on doing what you’re good at.
Do you hate doing the bookkeeping? Most business people seem to! Keep doing what you’re good at and let us keep your books up to date, chase money for you, do your bank reconciliations, whatever you need to keep your business rolling along smoothly.
XLRNT has an inbuilt eMail marketing tool that allows you to send out eMails to any of your leads or contacts complete with personalised landing pages and click-through tracking.
eMails can be one of a chain of eMails, with maybe a few days between each one, to better maximise the probability that your recipients will get your sales message.
eMails can also be throttled so that you will not get your email blacklisted and can be scheduled to only send emails when you, or your staff, are present to receive calls or process call backs.
You see, when a contact clicks on your email links, reads your landing page, or simply opens an email, you can have an instant call-back task created for you, or the assigned sales person.
"Hello Mr Jones, I noticed you were interested in our benefits PDF document. Would you like me to go through it in more detail with you?"
All of the XLRNT outbound marketing activities are known as "Promotions" and can be individually tracked and measured or can be analysed alongside other, similar, promotions to help you ascertain which style of promotion is more effective.
For more information have a look at the Campaigns link above.
XLRNT allows you to quickly create leads from your contacts, allowing your existing client base to benefit from new promotional activities.
You can also bulk create tasks from your leads and contacts and assign those to individuals. For example, you may want to find all your contacts in a certain postcode and create phone-call tasks for a particular sales person to call them and arrange a meeting!
During your eMail promotional campaigns, contacts that "click-through" your emails will automatically create a warm lead in your sales system. Sales people will also be presented with a task to follow up that interest.
With full management controls and reporting available, you can ensure that no leads fall through the cracks and every opportunity is maximised.
XLRNT goes beyond simple contact management, it encompasses the entire life cycle of a prospect, helping turn that prospect into a customer and then nurturing that relationship to produce repeated business.
XLRNT allows you to build relationships between not just people and places, but also tasks for those contacts, leads associated with their companies, documentation, sales information, projects, resources and much more.
XLRNT allows you to schedule meetings with other XLRNT users and external contacts, finding free time for all parties and places. XLRNT will send out automated invites, to both internal and external invitees, who can then accept or decline the invites using their own XLRNT login or via a link within the invite email.
XLRNT brings together a wide set of features usually found in separate applications and brings them all into one accessible, web based, application.
The main components of XLRNT are:
Resources underpin everything that can be “Booked Out” in XLRNT. Resources belong to groups of resources, called Resource Types.
Resources can also have rotas assigned to them, to ensure they are never booked out incorrectly.
It is very easy to quickly make a resource unavailable. For example, maybe a projector has broken. XLRNT will then notify all the owners of any meetings that require that resource that the resource is not available, all automatically.
XLRNT features an enterprise grade document management system for storing, controlling, versioning and sharing documentations such as letters, manuals, pictures, sales guides, FAQs, marketing material, contracts and so forth.
XLRNT helps to manage your organization's unstructured information content, with all its diversity of format and location, into a simple, searchable process.
Documents can be uploaded at any time, even during task creation, and are fully version controlled and can be secured against unwanted access.
A current implementation of XLRNT sees 100,000 documents added every month with "in seconds" searching of over 3 million documents.